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While a NO is strong and clearly not a YES, we sometimes focus on the negative a little too much. Negativity can appear anywhere:
➤ I can’t come to the meeting at 9am. 10 would be better.
Changing your approach can create a more positive 😃 and strong 💪🏻 impression:
➤ 10 would be better (I have a client call at 9). Could you confirm if this is possible?
How would you rephrase the first statement?