Resources, curated for you

Our library houses various articles and posts, categorised below. They range from thoughts on how we can better communicate, how we can create a clear message, to how we can navigate the delicate world of negotiation, business and diplomacy.

Enter the library

Articles

Our thoughts on writing and speaking; how we can improve, what we might be missing, and why we should reassess the status quo.

Clarity

Clarity is an art. Simple in theory, challenging in practice. Through examples, these posts show how unclear sentences, poor structure, or inappropriate word choices can confuse.

Diplomacy

While we may wish for impact, sometimes our words provide an undesirable impression. Understanding which structures we should use, when and how are all part of effective communication

Flow

A coherent and clear structure is essential if our message is to be understood. Short sentences can add impact, but too many produces a stilted result. While not the only way we can disrupt flow, we look at how we can improve our message delivery, whether writing or speaking.

Impact

Give impact to your words. Sometimes we need to use an adverb or adjective, sometimes we need a better verb, or maybe it should be a noun. While word choice is important, structures also play their part; how should we arrange the sentence, where should important information go, and do the words connect seamlessly?

Positivity

While NO has its place, general negativity can easily slip in and change the tone of our communication. Why focus on supposition, might or could, when we can emphasise and centre on fact, constructiveness and productiveness. Leave listeners or readers with a favourable and confident impression.