Terms & Conditions

Argot Courses offers products and services provided by Argot Courses, our subsidiaries, and our international branches (“Argot Courses," "us," "we," or "our").

These Terms of Use ("Terms") govern your use of our website, apps, and other products and services ("Services"). As some of our Services may be software which is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates.

Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

When we use terms such as “you”, “your”, “user”, “client”, or “customer”, we refer to those taking our courses, whether as a paying client or not, or whether as a collective or in the capacity of a company.

    1. Cancellations and meeting changes must be made at least 48 hours in advance by email.

    2. Any cancellations or meeting change less than 48 hours will be charged at the full rate.

    3. If you do not attend your agreed meeting, you will be charged. You mentor or coach will wait for 10 minutes; if you know you are going to be late, please advise your mentor or coach to avoid losing your meeting.

    4. Meetings cancelled greater than 48 hours can be rearranged with your mentor or coach by mutual agreement.

  • This introductory course is free and shows you how we operate. It is not a grammar course. In addition:

    • the user’s coach is there to support and is the main contact between user and us

    • if there are any questions or doubts about the trial, these should be made known to your coach or us

    • where mistakes, inaccuracies or omissions are found, these will be corrected as soon as possible but will not affect course quality

    • submissions will be appraised and communicated during the online meeting: appraisals are not a complete analysis of every error or style fault nor is it a copywriting process or service

    • appraisals show main faults and errors and how stylistic improvements can be made; any corrections or suggestions are advisory only

    • everything needed for the trial course is provided online

    • this course is for educational purposes only; it is not an advisory service nor does it purport to be

    • there is no contractual agreement between advice sought or advice given; this course is for educational purposes only

    The trial course is free of charge and no value can be claimed or attributed to this course whatsoever.

  • You agree to pay the fees for courses you purchase, and you authorise us to charge your debit or credit card or process other means of payment (such as SEPA, direct debit, or mobile wallet) for those fees.

    Argot Courses works with third party payment processing partners to offer you the most convenient payment methods and to keep your payment information secure. Check our Privacy Policy for more details.

    When you make a purchase, you agree not to use an invalid or unauthorised payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within ten (10) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

    If you pay for any course or supplement we must be able to match your name on our database. If you have not registered when you make a payment, you must do so as soon as possible. If you pay for a supplement, your name must be in our database: if your name is not, or someone else is paying, please let us know as soon as possible (providing the name of the payee and the name of the person registered with Argot Courses.

    In the case of companies or other business entity where an invoice is sent, payment must be received within seven (7) days of the date on the invoice unless different terms have been agreed. Courses will not start until payment has been received.

  • If the course you purchased is not what you were expecting, you can request, within seven (7) days of your purchase, that Argot Courses apply a refund to your account. (seven (7) days is defined as: day one being the day of payment (set as received according to GMT) plus six days).

    We reserve the right to apply your refund as a refund credit or a refund to the original payment method, at our discretion, depending on capabilities of our payment processing partners, the platform from which you purchased your course (website, mobile or TV app), and other factors. Monies cannot be refunded to a different card, bank account, or any other method, other than the original payment method.

    A processing fee of up to 5% may apply to cover reversal fees (rounded up to the nearest whole unit e.g. pound sterling, euro, etc. of the amount received; this may differ from the paid amount).

    No refund is due after 7 days. However, if a course you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond the 7 day limit. Argot Courses also reserves the right to refund students beyond this limit in cases of suspected or confirmed account fraud.

    To request a refund, please contact admin@argot.courses, or contact us, for further information.

    If we decide to issue refund credits to your account, they will be automatically applied towards your next course purchase on our website. Refund credits may expire if not used within the specified period, and have no cash value, in each case unless otherwise required by applicable law.

    At our discretion, if we believe you are abusing our refund policy, such as if you have consumed a significant portion of a course that you want to refund or if you have previously refunded a course, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive a refund.

  • You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behaviour on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

    We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion.

    Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

    You are solely responsible for any courses, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions.

  • Every client has a mentor to guide them through their course. While mentors advise, guide, and answer questions and queries, the mentor’s primary function is not as unpaid private tutor, then advisor.

    • Where mentioned, clients may have online contact with a mentor for a specified time (e.g. two hours), or, if in a presential capacity, for the duration of that course.

    • Mentors are available between core hours (from 9am to 5pm GMT) although many will work outside of these hours (with some starting earlier and finishing earlier).

    • For our standard courses, mentors only advise on writings within the course. Personal writings, such as degrees, proposals, reports, or any other writing, or where these are to be submitted in any capacity, will not be covered. If you need advice on personal writings outside the remit of the course, please contact us.

    • Where the WhatsApp or Telegram (or similar) option is provided, this is text based only, not for calls or recordings, unless this option is selected.


    Reasonable use of your mentor’s time is expected but, should questions, comments or issues require more time, we may suggest a private consultation, which should be booked and paid for before a consultation takes place.

    If the nature and quantity of correspondence between client and mentor require a consultation, this will be recommended, and further questions, queries and issues should be discussion during the consultation. Whilst we aim to be flexible and accommodating, our decision is final.

    If any action is considered outside the remit of the mentor, or of Argot Courses, we will advise.

  • We own the Argot Courses platform, including the website, present or future apps and services, and our logos, API, code, and content created by our employees. You cannot tamper with those or use them without authorisation.

    All rights, titles, and interest in and to the Argot Courses platform and services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our services (but excluding content provided by instructors and students) are and will remain the exclusive property of Argot Courses and its licensors.

    Our platforms and services are protected by copyright, trademark, and other laws of both the United Kingdom of Great Britain and Northern Ireland and foreign countries. Argot Courses complies with copyright laws and all material is copyright whether explicitly mentioned or not. You may not copy nor use any part of the material, whether from the website or sent, and whatever form.


    Nothing gives you a right to use the Argot Courses name or any of the Argot Courses trademarks, logos, domain names, and other distinctive brand features.

    Any feedback, comments, or suggestions you may provide regarding Argot Courses or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

    You may not do any of the following while accessing or using the Argot Courses platform and services:

    • access, tamper with, or use non-public areas of the platform (including content storage), Argot Courses computer systems, or the technical delivery systems of Argot Courses service providers.

    • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.

    • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Argot Courses platform or Services.

    • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the services.

    • in any way use the services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Argot Courses); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the services.

  • It may happen that our platform is down, either for planned maintenance or for any other reason.

    You accept that you will not have any recourse against us in any of these types of cases where things do not work out. In legal, more complete language, the services and their content are provided on an “as is” and “as available” basis.

    We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

    We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the services. Your use of the services (including any content) is entirely at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

    We may decide to cease making available certain features of the services at any time and for any reason. Under no circumstances will Argot Courses or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

    We are not responsible for delay or failure of our performance of any of the services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster (whether through weather, outbreaks or other kinds); electrical, internet, or telecommunication outage; or government restrictions

  • To the maximum extent permitted by law, the we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

    • your access to or use of or inability to access or use the services

    • any conduct or content of any party other than the applicable Argot Courses party, including without limitation, any defamatory, offensive, or illegal conduct

    • unauthorised access, use, or alteration of your content or information. in no event shall Argot Courses’ aggregate liability for all claims related to the services exceed twenty pounds sterling (£20 | 20 GBP).

    You acknowledge and agree that the disclaimers and the limitations of liability set forth in this terms of use reflect a reasonable and fair allocation of risk between you and the Argot Courses parties, and that these limitations are an essential basis to Argot Courses’ ability to make the services available to you on an economically feasible basis.

    You agree that any cause of action related to the services must commence within six (6) months after the cause of action accrues, otherwise, such cause of action is permanently barred.

  • No term of the agreement between you and Argot Courses is enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to the agreement.

    The agreement between you and Argot Courses is governed by English law and subject to the exclusive jurisdiction of the English Courts

  • You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.